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MassHealth has maintained members’ coverage and benefits due to continuous coverage requirements that started during the COVID-19 emergency. We will soon return to our normal renewal process. All MassHealth members will need to renew their health coverage.
If MassHealth has enough information to confirm your eligibility, your coverage will be renewed automatically. If we are not able to confirm your eligibility automatically, we will send a renewal form in a blue envelope to the mailing address we have on file.
What you need to do now:
• Make sure MassHealth has your most up to date address, phone number, and email so you do not miss important information and notices from MassHealth. If we are not able to contact you when you are selected for renewal your coverage may change or you may lose your coverage.
• Report any household changes. Please continue to report any changes in your household, like a new job, address, changes to your income, disability status, or pregnancy. MassHealth wants to make sure we have the latest information for you and all members of your household.
Update your information and report changes using your MA Login Account at http://www.mahix.org/individual. Don’t have an account? To create one call MassHealth Customer Service at (844) 365-1841. Find out more about MA Login
Accounts Online at mass.gov/masshealthlogin.
Questions? If you have questions, need help with your MassHealth coverage, or if you have lost coverage, please contact
MassHealth Customer Service at (800) 841-2900.